Move sensitive conversations from automation to your team.
Pause AI when judgment, refund, cancellation, or complaint handling is needed.
Problem
Automation should not decide sensitive customer outcomes alone.
Solution
Handoff keeps customer context visible while your team takes over.
How it works
Four clear steps from connection to operation.
TajirTalk shows each step's status and blocks sending when critical prerequisites are missing.
Detect risk
A clear state: ready, preparing, or requiring merchant action.
Pause AI
A clear state: ready, preparing, or requiring merchant action.
Open handoff
A clear state: ready, preparing, or requiring merchant action.
Resolve
A clear state: ready, preparing, or requiring merchant action.
Designed for controlled WhatsApp operations
Dashboard WhatsApp connection
Sending readiness checks
Opt-out and sensitive handoff
FAQ
Is this live?
Yes. Handoff and pause/resume controls already exist and are included in every paid plan.
Start from this module
Start Human Handoff inside TajirTalk.
You stay in one dashboard, with the same store connection and WhatsApp session. Every paid plan includes all features.