Beta
Order Updates
Send order and delivery updates automatically on WhatsApp.
Best for
Stores that get repeated order-status questions after checkout.
Smart WhatsApp commerce platform
Turn WhatsApp into a 24/7 sales and support operator.
AI replies, cart recovery, order updates, review collection, and human handoff that turn store conversations into real sales for Salla, Zid, and Shopify.
Cancel during trialSetup in minutes
Connect your commerce stack
QR WhatsApp pairing plus Salla, Zid, and Shopify sync
SallaZidShopify
AI repliesAccurate answers from store data
Cart recoveryRecover missed revenue
Order updatesKeep customers informed
Smooth handoffLet humans step in
ReviewsCollect trust after delivery
What can the agent handle?
Instant customer repliesAnswers around the clock
Abandoned-cart recoverySmart, consent-aware reminders
Order and shipping updatesAutomatic customer notifications
Review collectionAsk after delivery
Human handoffEscalate sensitive chats
Your store
Active now
Hi, do you have this hoodie in beige?11:30 AM
Hi. Yes, it is currently available in S, M, and L. Would you like help placing the order?11:30 AM
Premium cotton hoodie
199 SAR
View product
Great, I want size M11:31 AM
The product was added to the cart. Would you like to complete the order or add another product?11:31 AM
Type a message...
WhatsAppAI replies, inbox, and handoff
CartsRecovery reminders with controls
OrdersStatus and delivery updates
ReviewsReview requests after delivery
The Problem We Solve
The store is ready, but WhatsApp is still manual
Product questions, order checks, and abandoned carts arrive all day. The suite turns that stream into a controlled support and recovery workflow.
Scattered manual support
The old way
Product and order questions consume the team
Abandoned carts are followed up late or forgotten
Important conversations get buried with routine replies
Controlled WhatsApp operations
The smart way
AI replies from approved products, FAQs, and policies
Abandoned-cart reminders with consent and opt-out controls
Conversation inbox with pause, escalation, and handoff
Recommended
Fast path
Choose the first WhatsApp workflow to launch.
Skip the long feature tour. Start with the outcome that matters today, then scale usage from the same dashboard.
- 01View Order Updates
Reduce order questions
IncludedBetaSend order and delivery updates from supported store events, with WhatsApp connection and sending readiness visible in the dashboard.
- 02View Cart Recovery
Recover missed revenue
IncludedLiveTurn eligible abandoned carts into controlled WhatsApp reminders with consent, opt-out text, retry visibility, and recovery analytics.
- 03View AI Agent
Answer before handoff
IncludedLiveUse approved product, policy, FAQ, and order knowledge for AI replies, while humans can pause, review, and take over sensitive chats.
Suite modules
One suite for every WhatsApp commerce workflow.
Start with the module that solves today's problem, then scale usage from the same dashboard as the store grows.
View module
Beta
Reviews Collector
Ask delivered customers for ratings and review text.
Best for
Merchants who need more social proof after delivery.
Live
Cart Recovery
Recover abandoned carts with controlled WhatsApp reminders.
Best for
Stores losing revenue when checkout intent goes cold.
Beta
Back-in-Stock Alerts
Notify interested shoppers when unavailable products return.
Best for
Catalogs with fast-moving or seasonal products.
Live
AI Customer Support Agent
Answer product, policy, FAQ, and supported order questions.
Best for
Teams answering the same product, policy, and order questions every day.
Live
Website Widget
Let visitors ask questions before switching to WhatsApp.
Best for
Stores that want to answer visitors before they leave the storefront.
Live
Conversation Inbox
Review customer threads, handoffs, and unresolved questions.
View moduleLive
Human Handoff
Pause automation and move sensitive conversations to humans.
View moduleOne suite, two storefront channels
From first question to recovered cart, the suite follows the sale.
The homepage, widget, WhatsApp inbox, product sync, order lookup, reminders, and handoff all tell one story: faster customer answers with merchant control.
Connect store and WhatsApp
Link Salla, Zid, Shopify, or direct signup, then connect the WhatsApp number customers already use.
Sync products, FAQs, policies, and orders
Approved catalog and knowledge become the source of truth for product, return, delivery, and order questions.
Add the website widget
Visitors can ask from the storefront before switching to WhatsApp for follow-up or handoff.
Let the AI module answer customers
The support module handles repeated product, FAQ, stock, and policy questions without exposing private data.
Recover abandoned carts
Eligible carts can trigger WhatsApp reminders with consent, opt-out, and retry controls.
Hand off sensitive cases
Refunds, cancellations, complaints, and unclear requests move to a person instead of risky automation.
Built for commerce teams
Five store types, five different customer conversations.
Each vertical gets value from the same engine: product knowledge, website chat, WhatsApp follow-up, and cart recovery.
Fashion and apparel
Start this workflowQuestions
- Do you have my size?
- Is this color available?
- How does the fit run?
- Can I exchange it?
- When will it arrive?
Benefits
- Size and return FAQs stay consistent.
- Stock answers reduce manual replies.
- Cart reminders recover browsing shoppers.
Beauty and cosmetics
Start this workflowQuestions
- Is it suitable for sensitive skin?
- What are the ingredients?
- Can I use it daily?
- Is it original?
- Do you have bundles?
Benefits
- Approved FAQs prevent risky claims.
- Product recommendations stay grounded.
- Human handoff catches sensitive questions.
Electronics and accessories
Start this workflowQuestions
- Is it compatible with my device?
- Does it have warranty?
- Is it in stock?
- Can I track my order?
- Can I return it?
Benefits
- Specs are easy to search.
- Order verification protects customers.
- Warranty policies stay clear.
Sports and fitness
Start this workflowQuestions
- Which size should I choose?
- Is it good for beginners?
- What is the material?
- Can I get delivery today?
- Do you have replacement parts?
Benefits
- Buying guidance is faster.
- Availability is visible before checkout.
- Handoff keeps complex requests safe.
Home and lifestyle
Start this workflowQuestions
- What are the dimensions?
- Is assembly needed?
- What colors are available?
- How much is shipping?
- Can I schedule delivery?
Benefits
- Detailed product answers reduce hesitation.
- Policy answers are always aligned.
- Website widget captures early intent.
Lifecycle proof
A real merchant lifecycle, shown as one customer thread.
Use these states for homepage demos, screenshots, and the 60-second product video.
60-90 second demo script
A shopper asks about a cotton hoodie on the website. The AI support module answers from approved product knowledge, confirms available sizes, explains the 7-day return policy, then verifies an order with the last four phone digits. When the shopper asks to cancel, automation stops and opens a WhatsApp handoff for the team. Later, an abandoned-cart reminder brings the customer back with opt-out controls respected.
Product question
01
FAQ and policy answer
02
Availability answer
03
Order lookup
04
Light verification
05
WhatsApp handoff
06
Abandoned-cart reminder
07
Safe by design
Automation is useful only when merchants stay in control.
Merchants see the sending, pause, handoff, and opt-out controls before they expand automation.
Private tokens never belong in browser payloads. The widget uses domain allowlists and public status only.
- Answers come from approved products, FAQs, and policies.
- Sensitive order actions require verification or human handoff.
- Merchants can pause AI per conversation.
- Human handoff is visible for complaints, refunds, and unclear requests.
- The website widget respects allowed domains.
- Email, WhatsApp, and cart workflows keep suppression and opt-out behavior explicit.
Common workflows
Designed for WhatsApp commerce operations
From daily replies to abandoned-cart recovery, every workflow stays reviewable and under team control.
Fashion store
“The biggest shift is that replies now come from approved products and policies, while our team steps in only when a chat needs a person.”
Product questions
Common workflow
Fashion store
Built for teams like
Salla stores
Zid stores
Support teams
Fashion stores
Electronics
Agencies
Usage-based pricing
All live features in every plan
Choose based on your store usage, not locked features.
All live features are included — beta workflows show their status clearly inside the app.
Automated messages
Event-based notifications and reminders sent automatically, such as order updates, cart recovery, and review requests.
AI replies
Assistant replies generated when a customer asks a question on WhatsApp or the website chat.
Direct checkout trial
Cancel anytime
Starter
For new and small stores
SAR 49
/ mo
Automated messages
500AI replies
200Full access included
Every paid plan includes the live WhatsApp workflows, plus beta access where a workflow is still being hardened.
- All suite features included
- Up to 500 automated messages/mo
- Up to 200 AI replies/mo
- Email support
Direct checkout trial: card required, first charge after 14 days, cancel anytime.
POPULAR
Growth
For growing stores
SAR 119
/ mo
Automated messages
2,000AI replies
1,000Full access included
Every paid plan includes the live WhatsApp workflows, plus beta access where a workflow is still being hardened.
- All suite features included
- Up to 2,000 automated messages/mo
- Up to 1,000 AI replies/mo
- Best value for active stores
Direct checkout trial: card required, first charge after 14 days, cancel anytime.
Pro
For active and high-volume stores
SAR 299
/ mo
Automated messages
12,000AI replies
5,000Full access included
Every paid plan includes the live WhatsApp workflows, plus beta access where a workflow is still being hardened.
- All suite features included
- Up to 12,000 automated messages/mo
- Up to 5,000 AI replies/mo
- Higher monthly volume for busy teams
Direct checkout trial: card required, first charge after 14 days, cancel anytime.
Business
For agencies and high-volume merchants
Custom
Automated messages
CustomAI replies
CustomFull access included
Every paid plan includes the live WhatsApp workflows, plus beta access where a workflow is still being hardened.
- All suite features included
- Custom automated message volume
- Custom AI reply volume
- Multiple stores and WhatsApp numbers
- Team workflows and onboarding
- Priority support
Contact sales
Direct checkout trial: card required, first charge after 14 days, cancel anytime.
Automated messages are event-based WhatsApp sends like order updates, cart reminders, review requests, welcome messages, and back-in-stock alerts. AI replies are customer answers generated by the assistant on WhatsApp or website chat.
No paid-plan feature locks. Upgrade only when you need more monthly automated messages or AI replies.
Pricing covers the current in-dashboard WhatsApp pairing through Linked Devices. Official WhatsApp provider fees are not included if you choose that route later.
FAQ
Frequently Asked Questions
Start the workflow
Start running WhatsApp like a complete sales channel
Connect WhatsApp with Salla, Zid, or Shopify, train the agent on your store knowledge, then launch replies, reminders, and handoff with confidence.
WhatsApp + commerce setup
Abandoned-cart reminders
Human control built in
Test replies and reminders before expanding automation across every chat