The TajirTalk Blog

Practical guides for WhatsApp commerce automation, cart recovery, order updates, reviews, and customer support.

Weekly AI support QA review system for ecommerce teams

A weekly review process for AI replies, blocked topics, handoff quality, missed FAQs, cart reminders, and sending reliability.

How ecommerce teams should separate promotional campaigns, order updates, cart reminders, and customer-requested support on WhatsApp.

A practical launch sequence for connecting WhatsApp with Salla or Zid, preparing product data, and enabling commerce replies with human control.

A concise guide to tone, sensitive keywords, blocked topics, and human handoff messages.

How to organize products and FAQs so WhatsApp replies stay accurate and useful.

How to support customers who switch between Arabic and English in the same conversation.

The operational signals to watch: session status, replies, escalations, and send failures.

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